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North Bridge 360 – Frequently Asked Questions

1. What is North Bridge 360?

North Bridge 360 is a leadership assessment platform that enables organizations to design, launch, and manage structured 360-degree feedback programs. It helps businesses evaluate leaders, managers, coaches, and teams through multi-rater feedback to drive measurable performance improvement.


2. What is 360-degree feedback?

360-degree feedback is a structured evaluation process where an individual receives confidential feedback from multiple perspectives — typically including supervisors, peers, direct reports, and self-assessment. This provides a comprehensive view of leadership effectiveness, behavioral impact, and development opportunities.


3. How does the North Bridge 360 process work?

Step 1 – Define Your Assessment
You select or customize a competency framework aligned to your business objectives.

Step 2 – Add Participants
Choose who will be evaluated (e.g., executives, managers, coaches).

Step 3 – Assign Raters
Select supervisors, peers, direct reports, or stakeholders who will provide feedback.

Step 4 – Launch the Survey
Invitations are sent automatically through the platform.

Step 5 – Track Progress
Monitor completion rates and participation in real time.

Step 6 – Analyze Results
Generate structured reports highlighting strengths, blind spots, and development priorities.


4. Is the feedback anonymous?

Yes. To ensure honest and actionable input, responses from peer and direct-report groups are aggregated and anonymized (based on minimum rater thresholds).


5. Can we customize the competencies?

Yes. You can:

  • Use the default leadership framework
  • Modify existing competencies
  • Build a fully customized competency model aligned to your organization

6. Who should use a 360-degree process?

360-degree assessments are particularly valuable for:

  • Executive teams
  • Mid-level managers
  • High-potential talent programs
  • Coaching engagements
  • Succession planning initiatives

7. How long does the process take?

Most assessments run:

  • 10–15 minutes per rater
  • 2–3 weeks total campaign time
  • Reports generated immediately upon completion

8. What makes North Bridge 360 different?

North Bridge 360 emphasizes:

  • Structured, research-based competency models
  • Multi-rater weighting and aggregation
  • Clean executive reporting dashboards
  • Development-focused outputs, not just scores

9. How do we get started?

Getting started typically involves:

  1. Creating an account
  2. Selecting your competency framework
  3. Adding participants and raters
  4. Launching your first assessment

No complex setup or consulting engagement is required.


10. What happens after the reports are generated?

Organizations typically:

  • Conduct feedback debrief sessions
  • Create development plans
  • Integrate results into coaching
  • Track improvement over time with follow-up assessments