Privacy Policy

Effective Date: March 5, 2026
Company: North Bridge 360

North Bridge 360 (“we,” “our,” or “us”) provides a web-based leadership assessment and 360-degree feedback platform (the “Platform”). This Privacy Policy explains how we collect, use, disclose, and protect personal information when you use our website and services.

By accessing or using our services, you agree to this Privacy Policy.

1. Information We Collect

We collect information in the following categories:

A. Account Information

When organizations create an account, we may collect:

  • Name
  • Email address
  • Company name
  • Job title
  • Billing information
  • Login credentials

B. Assessment Participant Information

When assessments are conducted, we may collect:

  • Participant names
  • Email addresses
  • Role within organization
  • Rater group classifications (e.g., manager, peer, direct report)

C. Survey Responses

We collect feedback responses submitted through 360-degree assessments. These may include:

  • Rating-scale responses
  • Written comments
  • Self-assessment responses

D. Technical Information

When you access the Platform, we may automatically collect:

  • IP address
  • Browser type and version
  • Device information
  • Usage data and activity logs
  • Cookies and tracking technologies

2. How We Use Information

We use collected information to:

  • Provide and operate the Platform
  • Facilitate 360-degree assessments
  • Generate aggregated reports
  • Process payments
  • Improve platform functionality
  • Ensure security and prevent fraud
  • Provide customer support
  • Comply with legal obligations

We do not sell personal data.

3. Confidentiality and Anonymity

North Bridge 360 is designed to protect rater confidentiality:

  • Peer and direct-report responses are aggregated
  • Individual responses are not disclosed when minimum rater thresholds are met
  • Self-assessments are identified only to the individual user

Organizations are responsible for configuring anonymity thresholds appropriately.

4. Legal Basis for Processing (For International Users)

Where applicable (e.g., GDPR), we process personal data based on:

  • Performance of a contract
  • Legitimate business interests
  • Consent (where required)
  • Compliance with legal obligations

5. Data Sharing

We may share information with:

A. Service Providers

Trusted third-party vendors who assist with:

  • Hosting and infrastructure
  • Payment processing
  • Email delivery
  • Analytics

These providers are contractually obligated to protect data.

B. Legal Requirements

We may disclose information if required by law or in response to valid legal processes.

C. Business Transfers

In the event of a merger, acquisition, or sale, information may be transferred as part of that transaction.

6. Data Retention

We retain personal data:

  • For the duration of the account relationship
  • As required to provide services
  • As necessary for legal or compliance purposes

Organizations may request deletion of data, subject to contractual and legal obligations.

7. Data Security

We implement commercially reasonable administrative, technical, and physical safeguards, including:

  • Encrypted data transmission (HTTPS)
  • Secure hosting infrastructure
  • Role-based access controls
  • Authentication protections

No system can guarantee absolute security, but we take reasonable steps to protect information.

8. Your Rights

Depending on your jurisdiction, you may have rights to:

  • Access personal data
  • Correct inaccurate information
  • Request deletion
  • Restrict processing
  • Object to certain uses
  • Request data portability

Requests may be submitted via the contact details below.

9. Cookies and Tracking

We use cookies and similar technologies to:

  • Maintain session functionality
  • Improve user experience
  • Analyze site usage

Users may control cookie settings via their browser.

10. Children’s Privacy

Our services are intended for business use and are not directed toward individuals under 18 years of age.

11. International Data Transfers

If you access the Platform outside the country where our servers are located, your information may be transferred across borders. We take appropriate safeguards to protect such transfers.

12. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.

13. Contact Us

If you have questions about this Privacy Policy or our data practices, contact:

North Bridge 360
Email: privacy@northbridge360.com
Website: www.northbridge360.com

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